Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
How long does it take for me to receive my order?
We ship it out after payments is confirmed. Cut out is 3:00pm, so if you order before 3:00pm on weekdays, we can send out on same day.
How do I track the status of my order?
Once product is shipped you will receive an email with a tracking number.
Will you keep my credit card information on file?
No. We do not store your information.
No we do not charge a sales tax.
No. You can order it to be delivery inside USA, only.
Will my items come in one package?
We will do the best to accommodate all in the same box.
If you need to swap an item
Returns and Exchanges
Please contact us at [email protected], if a wrong item was sent We will fix it!
Please contact us at [email protected] with maximum 24 hours after item been received.
Where should I mail my authorized return?
Any return must be authorized before being sent.
How do I receive customer support?
Contact us via email at [email protected].
Can I change or cancel an order after I’ve submitted it?
Once shipped it can not be cancelled anymore.
Can I pre-order an item that is sold out?
Yes. you can contact us via email at [email protected] with your request.